Online Support

You are trying to activate your software and you get the following error:

Error 055: Activation Code error
The software cannot parse the activation code. It may happen if you try to activate a license with TheGreenBow activation server, from a computer which is configured to be activated with a corporate activation server, or conversely: you try to activate a license with your corporate activation server from a computer which is not configured to use this corporate activation server.
You can:
  • For the second case, please try to re-install the software with the 'vpnetup.ini' file.
  • Retry an activation, this may fix the corrupted activation code.
  • Contact our support.