Online Support

You have a problem to open a VPN tunnel between TheGreenBow VPN Client and your VPN Gateway. Thank you to fill as precisely as possible the form below. We will answer you as soon as possible.

VPN Configuration Problem Form
First name:

 Your VPN Configuration (file.tgb) :  How to generate it ?
Software version: 

Model of your VPN Gateway/Router:
Name of your Internet Service Provider (ISP):
Name and version of any Firewall/Antivirus installed on your computer:
Description of the VPN Configuration problem:

 I can provide a direct access to my VPN gateway to TheGreenBow Support Team.

To generate your VPN Configuration file, click on the menu "File > Export" of the TheGreenBow software. Save the file and submit it to us via this form.