Moving from the Windows Standard VPN Client to the Windows Enterprise VPN Client
Seven steps to move a Windows workstation from the Standard 6.87 edition to the Enterprise 7.7 edition.
This is not an update
Moving from Standard to Enterprise is a change of edition. Keep three consequences in mind before you touch the workstation:
Uninstallation required
The Enterprise installer will not replace a Standard edition, whatever its version.
Configuration to recreate
As a rule, a Standard .tgb file cannot be imported into Enterprise 7.7 and nothing is carried over automatically. However, an IKEv2 configuration exported from a Standard 6.8.210 client can be imported into Enterprise 7.7.013.
New license
The Standard license (perpetual) does not work with Enterprise, which is activated with a subscription.
Read the documentation before you migrate
This page sums up the essentials, but it does not replace the official guides. Take the time to read through them, especially the chapter on dynamic parameters: that is where most special cases are handled (certificate selection, gateway compatibility, CRL, PIN code).
Enterprise 7.7 Administrator’s Guide
Chapter 18, Managing dynamic parameters: the list of documented parameters, what they do and how to add them. Read this first.
Section 25.2.4 “Displaying more parameters”: how to show the More Parameters tab. Chapter 27 “Security recommendations”: read before any deployment.
Enterprise 7.7 Deployment Guide
Silent installation, activation, MSI properties (chapter 7), vpnsetup.ini and vpnconf.ini files.
Enterprise 7.7 Release Notes
Major changes in version 7, limitations and known issues for the installed build.
Standard 6.8 Administrator’s Guide
To review your current configuration before migrating. Chapter 5 “Uninstalling the software”: the uninstallation procedure for step 4.
The steps, in order
Open each step to see what to do, the pitfall to avoid and the tip that saves time. Tick them off as you go.
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- Supported operating systems are Windows 10 or 11, 64-bit, on x86-64 processors.
- The gateway must support IKEv2 (or SSL/OpenVPN): IKEv1 no longer exists in 7.x.
- DES, 3DES, MD5, SHA-1, DH 1, 2 and 5 algorithms are no longer accepted.
- RSA certificates under 2048 bits and ECDSA certificates under 256 bits are rejected.
Pitfall
An IKEv1 tunnel that works perfectly in Standard simply cannot be recreated. Adapt your VPN configuration before you migrate.
Tip
Open the current configuration and note the IKE version and the tunnel algorithms: within two minutes you will know whether the gateway needs to change.
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- Write down the gateway address, Local and Remote IDs, algorithms, remote networks, DNS and “all traffic through the tunnel” mode.
- Take screenshots of every tab of the tunnel.
- Back up the user certificate (P12 file), the pre-shared key and the gateway’s CA chain.
Pitfall
Assuming the
.tgbexport is always enough. Only a configuration exported from a Standard 6.8.210 client can be imported into Enterprise 7.7.013, and IKEv1 VPN configurations cannot be imported into Enterprise 7.7. In all other cases, keep the export as a reference only and recreate the configuration.Tip
Keep screenshots, P12 and CA chain together in one folder, outside the workstation you are migrating.
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- Obtain an Enterprise license number before migration day.
- Choose the activation e-mail address. For deployments, use the computer name so you can trace each activation.
Pitfall
The
ACTIVMAILparameter must be formatted as an e-mail address.Tip
ACTIVMAIL=%ComputerName%@company.comshows the computer name in the activation console. -
- Open the Windows Control Panel > Programs and Features.
- Select “TheGreenBow VPN Client”, then click Uninstall (see chapter 5 of the Standard 6.8 Administrator’s Guide).
- Restart the workstation.
Pitfall
Uninstalling offline: the Standard activation is not released on the server side and still counts.
Tip
Make sure step 2 is complete before you click: once uninstalled, the configuration can no longer be viewed.
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Two installation modes are available: silent mode, from the command line, and manual installation. For a manual installation, double-click the MSI file and follow the wizard, described in section 2.2 “Installation procedure” of the Administrator’s Guide.
In silent mode:
- Open a command prompt as administrator.
- Run the installer with your license and activation e-mail:
msiexec /i "<directory>\TheGreenBow_VPN_ENTERPRISE.msi" /q LICENSE=<license_number> ACTIVMAIL=<email> NOACTIVWIN=1 AUTOACTIV=1
To learn more about the VPN Client installation parameters, see chapter 7 “Parameters and properties of the MSI installer” of the Deployment Guide (PDF).
Pitfall
A workstation clock out of sync causes activation errors 54 or 31. Check the time before installing.
Tip
A SmartScreen “unrecognized app” warning may appear when the installer starts. It is due to the new code-signing certificate and does not indicate a problem.
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- Create the IKEv2 tunnel with the parameters noted in step 2.
- Import the gateway’s full CA chain: its certificate is now checked by default.
- If your token is not recognized, describe it in
vpnconf.ini, placed in the installation directory.
Pitfalls
- Elliptic-curve client certificate with an RSA gateway using method 14: the tunnel does not open. In IKE Auth > More Parameters, add
Method14_RSASSA_PKCS1set totrue, respecting the case. - The More Parameters tab is hidden by default: to show it, check Show more parameters on the General tab of the Options window (Administrator’s Guide, section 25.2.4).
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- Test opening the tunnel, access to resources, renegotiation and resuming from sleep.
- Export the new configuration as a password-protected
.tgb.
Pitfall
The export password must be at least 16 characters long, with an uppercase letter, a lowercase letter and a special character. Otherwise, the export is refused.
See section 12.2 “Exporting a VPN configuration” of the Administrator’s Guide.
Tip
This
.tgbbecomes your template: deploy it to other workstations withTGBCONF_PATHat installation.
Don’t
- Run the MSI and choose “Remove” to uninstall: an error is displayed.
- Configure both a redundant gateway and a fallback tunnel: behavior becomes unpredictable.
- Put
vpnsetup.ininext to the installer: it must be inC:\Windows.
If you use TrustedConnect
- With AD only, LDAP or LDAPS detection, only the “Domain names” list counts. It must not be empty.
- Enter each domain exactly as the domain controller returns it, including case, and list subdomains separately.
- With Filtering Mode enabled, allow CLDAP (UDP 389) to the domain controllers.
Contact our technical support
Do you still have questions or are you experiencing difficulties completing your migration? Please contact us by submitting a support request using the form below. The more detailed the information you provide, the more effectively we will be able to assist you!