Online Support

You are trying to activate your software and you get the following error:

Error 035: Wrong Product Code
The license number you entered is made for another software or to a software from another editor. For example, you are trying to activate a TheGreenBow software with the license of a software from another editor.
You can:
  • Contact the editor of your software, if it's different from TheGreenBow, to get an appropriate license.
  • If you have a TheGreenBow license, activate a TheGreenBow software.
  • Contact our support.