Online Support

You are trying to activate your software and you get the following error:

Error 050 : Impossible to complete activation process
This error occurs when the activation code received by the computer is wrong.
To fix this problem, you can check the following operations:
  • If your computer is using a 'proxy' to reach the network, enter the parameters of this proxy in the step 1 of the activation process (link on the left back corner of the dialog)
  • Check if no firewall on your computer may have forbidden or altered the activation code.
  • Test a Manual Activation.
  • Contact our support.